We do not provide refunds on any of our products. All sales are final!
At Novalightroompresets, we are currently selling Lightroom presets designed for photographers, creators, and photography enthusiasts who want to enhance their photos. Due to the downloadable nature of our products, we cannot offer refunds in most cases. However, we can offer a refund in specific situations, such as if you purchased the product but haven’t initiated the download or if you received the wrong product.
To ensure our presets will meet your expectations, we recommend reviewing the before/after imagery in the product description. This will give you a pretty accurate idea of how our presets work on your images. Please note that every photo is unique and may require different treatment. For example, presets designed for Travel & Beach may not be suitable for forest or indoor photos as they are tailored specifically for outdoor, beach-themed shots. If this applies to you, it’s important to understand that it’s not an issue with the presets themselves.
Before purchasing, please ensure you have Adobe Lightroom Mobile installed on your device. Our presets are compatible with Lightroom Mobile, meaning you don’t need an Adobe subscription plan. However, if you want to experiment with these presets further, it’s recommended to have Adobe Lightroom Classic installed to fine-tune the presets and adjust them to your creative style.
We monitor download activity closely to ensure our servers remain efficient and responsive. You are allowed to download your product 5 times—which should be sufficient. If you exceed this limit or encounter any issues downloading, just let us know, and we’ll promptly provide you with a new download link.
Thank you for understanding our policy.